User Program Coordinator

Position Overview

  • Ongoing | Full Time | $89k - $101k +15.4% super
  • Clayton, Victoria location I  Flexible Work practices I Health & Wellbeing Programs
  • Exciting opportunity to apply your expertise and professional skills at one of Australia's landmark scientific facilities.

About the Opportunity

The User Program Coordinator will be focussed on ensuring a positive and seamless experience for internal and external stakeholders accessing the Australian Synchrotron through the merit proposal system and other access routes.

Your Duties and Responsibilities

  •  Provide high quality stakeholder experience by dealing promptly with enquiries and resolving complex matters that can be sensitive and confidential in nature.
  •  Manage user, staff and tenant access arrangements including scheduling access to facilities. Ensure safety inductions for ANSTO facilities are accurate and current, working across other ANSTO business units ensuring alignment.
  •  Identify, consult, and execute business improvement activities across the SRSE portfolio. Readily adapt to change programs and champion new systems, workflows, and process. Develop change initiatives including communication via website, confluence application and Wiki content that resonates and educates both internal and external stakeholders that are impacted.
  •  Take the lead in administering relevant processes for management of merit and other proposals. requesting access to ANSTO’s facilities and capabilities. This includes facilitating proposal review, processes (scientific, technical, safety, regulatory, capacity, etc); alignment to funding agreements, managing strategic relations with external funding stakeholders and being responsible for the preparation of all documentation to the Program Advisory Committees (PACs) .
  • Manage data integrity, generate, analyse, and provide advice and customised reports from the Portal, Scientific databases to the Australian Synchrotron Director and Senior Management on the scientific outputs, journal articles, supply and demand for beamlines; and report as required for KPI and metrics reporting.


Please click here to view the Position Description.

About Us

ANSTO leverages great science to deliver big outcomes.  We partner with scientists and engineers and apply new technologies to provide real-world benefits.  Our work improves human health, saves lives, builds our industries and protects the environment.  ANSTO is the home of Australia's most significant landmark and national infrastructure for research.  Thousands of scientists from industry and academia benefit from gaining access to state-of-the-art instruments every year.

Benefits of Working with Us

ANSTO employees are passionate about what they do. We enjoy being part of an organisation making a difference in the lives of Australians. 

We support and reward our employees through eligibility for:

  • Training, development and mentoring opportunities 
  • Performance based salary increases 
  • Work-life balance with generous leave entitlements and flexible conditions


If you want to join a world class organisation that's making a difference in the lives of Australians, apply now!

How to Apply

For further technical information relating to this position please refer to the Position Description or contact Cathy Harland on +61 3 8540 4176.  For all other queries please contact Talent Acquisition on +61 (02) 9717 3740.


To be eligible for appointment, applicants will require a security and pre-employment medical assessment.


Application closing date:  26 May 2024 at 11:59pm


All applicants must be Australian citizens.



In order to solve great challenges, we need great minds and great teams. At ANSTO, we understand that diverse teams produce better outcomes and we value the merit that a diverse perspective can bring to our team. We encourage people from diverse backgrounds to apply for our roles including Aboriginal and Torres Strait Islander people, primary carers, those with a disability, and women in STEM. ANSTO is a charter member of the Science in Australia Gender Equity (SAGE) initiative and is proudly taking action to create a gender-inclusive workforce.